Issue link: https://resources.echo.com/i/1478415
© 2024 Echo Global Logistics. All rights reserved. 800.354.7993 | echo.com 100510260724 What is EchoShip? EchoShip is Echo's self-service shipping portal that gives you full transparency and control to quote, book, and track. EchoShip is not only for building loads - users can also track shipments, manage invoices, and track claims progress. Gain visibility with instant quotes, real-time status updates, and invoice payments all in one place. EchoShip® FAQs EchoShip Frequently Asked Questions EchoShip® FAQs Do I still have support from my Echo representative when I book on EchoShip? EchoShip is backed by our award-winning, 24/7 account team. Dedicated support is only a click or phone call away. Your Echo representative information can be found on the top left corner of the EchoShip portal. After a load is submitted on EchoShip, you can request your rep review all details to ensure accuracy. EchoShip is designed to help save you time quoting and booking, and give you the power to shop rates yourself, all while your main point-of-contact remains by your side. What is EchoInsure+? EchoInsure+ is a quick and easy way to get an extra layer of cargo protection on your LTL shipments. EchoInsure+ on EchoShip allows you to receive cargo claims paid as fast as 10 days, zero deductible up to $10,000, broader protection with fewer exclusions, and full value coverage instead of limited carrier liability. Can I track my shipments on EchoShip? Yes, EchoShip lets you check the status of your loads with real-time updates, print documents as they're uploaded, and get special updates on the loads you're focused on. What shipment modes are available for quoting and booking through EchoShip? EchoShip supports quoting and booking for LTL, Truckload, and Partial Truckload shipments What is EchoShip Rewards? EchoShip Rewards is Echo's loyalty program, where users can earn points for every LTL, Truckload, and Partial Truckload shipment booked on EchoShip. Users can login to EchoShip Rewards to redeem points for Echo swag, electronics, shipping discounts, and more must-have items from our catalog of more than 10,000 selections! Does EchoShip allow me to select carriers that fit my unique needs? Yes, EchoShip allows you to select carriers by what matters most to you (transit time, cost, insurance coverage, etc.). Enjoy instant buying power with access to Echo's extensive LTL and Partial Truckload carrier network and more than 50,000 Truckload carriers. Can I manage my invoices on EchoShip? Yes, EchoShip allows you to manage your invoice payments for LTL, Truckload, and Partial Truckload shipments.