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Industry Expectations for 2024 Whitepaper

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4 With load volumes slowly recovering throughout 2023, respondents mostly expect the trend to continue or remain the same. An approximately equal number of respondents expect volumes to stay the same in 2024 (39% of all respondents and 41% of shippers) or increase (40% of both shippers and all respondents). Of those that expect growth, though, that increase is expected to be slight. Fortunately, most respondents don't anticipate a reverse in load volumes in 2024. Whether respondents see growth, decline or stagnation in volumes, consumer spending is projected to be the biggest driver behind it. Around 66% of all respondents and 69% of shippers highlight its importance. A slight surge in consumer spending may come as a surprise to others after economic strain for consumers in 2023. Inventories are the second most identified catalyst for load volume changes, particularly among shippers at 44% compared to 38% of all respondents. Interest rates are another key concern, noted by 35% of all respondents and 31% of shippers. Totals may not equal 100% due to rounding. Load Volumes to Hold Steady or Grow Significantly fewer loads 5% 2% About the same amount of loads 39% 41% Slightly fewer loads 15% 16% Slightly more loads 28% 27% Significantly more loads 13% 13% 0% 20% 40% 30% 10% 50% What are your expectations for load volumes in 2024? All Shipper only

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