13
SHIPPER RESPONSE
How likely are you to use online shipping platforms to
manage your freight?
Notably, these categories have stratified over the
past several years – the "very likely" segment
is continuing to grow, while a small minority
of businesses have shored up their stance or
found that online shipping does not suit their
circumstances.
More than 77% of shippers expressed an interest
in online shipping platforms. That's where
Echo's self-service shipping platform EchoShip
provides a timely solution—combining innovative
technology backed by logistics experts with
access to Echo's extensive carrier network.
As the demand for automation and real-time
visibility grows, 3PL platforms like EchoShip help
close the gap between shipper expectations and
operational performance.
20-30% of shippers are implementing a majority
of these digital tools, while over half are not
interested at all.
2024 Survey Results 2023 Survey Results
Somewhat likely
28.4%
31.5%
(-310 basis points change)
Very likely
49.3%
47.3%
(200 basis points change)
Not at all likely
22.3%
(110 basis points change)
21.2%
0% 20% 30% 40% 50% 10%
